Questions? We've got you.
Most issues are solved in under 2 minutes with our docs. Check below before reaching out — it's faster.
In most cases this is a caching issue. Disable all caching plugins (WP Rocket, W3 Total Cache, etc.) and clear your server cache, then reload. If comments still don't appear, make sure you're on the latest plugin version and that the Elementor widget has a unique ID set.
Make sure the plugin is activated under Plugins → Installed Plugins. Then open Elementor, search for "Comments" in the widget panel, and drag it onto your page. If it still doesn't appear, try deactivating other plugins temporarily to rule out a conflict.
Yes — the number of websites depends on your license. Starter covers 1 site, Small covers 3, Agency covers 10, and Studio up to 100. You can upgrade at any time from your account dashboard.
No. Comments Anywhere is a lifetime license — you pay once and keep the plugin forever, including all future updates. No recurring fees, no subscriptions.
Everything is stored in your own WordPress database. Nothing is sent to external servers — no third-party platform, no hidden dependencies, full control at all times.
Please include your WordPress version, plugin version, PHP version, active theme, and a short description of the issue. A screenshot cuts resolution time in half and usually means we can solve it in a single reply.
We typically reply within 1–2 business days, Monday to Friday, in English and German.